Kaspersky rescue disk hangs9/19/2023 ![]() On the System Recovery Options menu you will get the following options: Select your user account and click Next.If your computer is not configured to start from a CD or DVD, check your BIOS settings. If prompted, press any key to start Windows from the installation disc.DVD, then To enter System Recovery Options, by using Windows installation disc: Select your user account an click Next.Select the operating system you want to repair, and then click Next.Select English as the keyboard language settings, and then click Next.Use the arrow keys to select the Repair your computer menu item.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.To enter System Recovery Options from the Advanced Boot Options: TRY carefully, deliberatly, and with lots of patience to get to a Command prompt.ĭisconnect any external storage drives from the computer. ![]() Try to not confuse me as to whether this one is the laptop, or if the laptop is the good one? Is this system with the problem here - a standalone tower or typical Desktop? or if not, what? The fact that this system did not have an installed antivirus is of high-concern, as it is more than likely a real virus would have corrupted the Windows 7 o.s. ![]() Make sure the vents are clear in back of the case, and free of dust and foreign objects. One presumes that you did a factory restore, you did it by following the manufacturer's instructions for doing so from the hidden partition.įor sanity's sake, be very sure the system is not having over-heating issues. Was Windows 7 pre-loaded on it when you bought it? If there is still an issue, getting into normal mode Windows, then. Endpoint Detection & Response for ServersĪfter you have got & run the HDD diagnostic, let us know what is the result.
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